Shipping Policy

At KrateFob, we strive to deliver your custom neon signs promptly and securely. Here’s everything you need to know about our shipping process:

Processing Time:

Orders are processed within 3-5 business days from the date of purchase. This excludes weekends and public holidays.

Shipping Methods and Costs:

Standard Shipping: Delivery within USA typically takes 7-10 business days.
International Shipping: Delivery times vary by destination, usually between 10-20 business days.

Shipping costs are calculated based on the size, weight, and destination of your order. You’ll see the shipping charges at checkout.

Order Tracking:

Once your order has shipped, you’ll receive a tracking number via email so you can monitor its progress.

Delivery Issues:

If you experience any issues with your delivery, such as delays or damage, please contact us as soon as possible. We will work with you to resolve any problems.

Shipping Restrictions:

We currently ship to USA. If your location is not listed, please contact us to discuss possible shipping arrangements.

Address Accuracy:

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Changes to Shipping Policy:

We may update our shipping policy from time to time. Any changes will be reflected on this page.

Contact Us: If you have any questions about shipping, please reach out to us at Kratefob@gmail.com